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www.gilles-smarthomeplagPrivacy Policy: This site is compliant with the General Data Protection Regulation (GDPR) which has been put in place to harmonize and standardize the various laws that exist regarding the protection of personal data. This new legislation is based on the fundamental right of every citizen to the protection of his privacy and personal data (see details below).
1.Data controller: The data controller is: G. Klein Sole proprietor under Mexican law - Federal Taxpayers Registry (RFC): KEGI56032268A - Calle 26 entre 10 y 20 Lote 1. 102 Kaan Col. Centro- 77710 Playa del Carmen, Quintana Roo, Mexico - Email: contact@gilles-smarthomeplaya.com - Any dispute, litigation, or challenge relating to the formation, interpretation, performance, or termination of this contract, and more generally to the contractual relationship between the parties, shall be subject to the exclusive jurisdiction of the competent courts of Playa del Carmen, State of Quintana Roo, Mexico, notwithstanding multiple defendants or the introduction of third parties, including for emergency or protective proceedings. 2. Website hosting: The website is hosted by: OVH SAS RCS Lille Métropole 424 761 419 00045 2 rue Kellermann – 59100 Roubaix – France 3. Data collected: The following data may be collected: • First and last name • Email address • Phone number • Information relating to a reservation request • Message sent via the contact form • IP address (pseudonymized) • Browsing data (cookies). The mandatory or optional nature of the data is indicated at the time of collection on the online forms. Certain data is necessary to respond to a request or process a reservation. No personal data is collected when simply browsing the site, with the exception of cookies that are strictly necessary for the functioning of the site. 4. Purposes and legal bases of processing: Purpose of processing Data concerned: Legal basis / Processing of reservation requests Identity, contact details: Contractual performance / Response to requests via form Identity, message: Legitimate interest / Sending of newsletter Email address: Consent / Audience measurement (Google Analytics) Browsing data: Consent / Website improvement Technical data: Legitimate interest 4.1 Seasonal reservations: As part of the management of seasonal rentals offered on the website, additional personal data may be processed in order to: • manage availability and reservation requests / • organize the reception of travelers and access to accommodation / • ensure communication before, during, and after the stay / • comply with applicable legal and tax obligations / • enable, where applicable, contact with service providers involved during the stay (e.g., concierge service) The data likely to be processed for these purposes includes: identity, contact details, information relating to the booked stay, and exchanges necessary for the organization of the rental. This processing is based on the execution of pre-contractual or contractual measures and on compliance with the legal obligations applicable to the lessor. The data is kept for the period strictly necessary for the execution of the rental contract and compliance with accounting and tax obligations. 5. Cookies: Cookies enable the technical functioning of the site and do not require your consent: Purpose: Site functioning, Legal basis: Legitimate interest / Duration: Session / Audience measurement cookies (Google Analytics) These cookies measure the use of the site in order to improve its performance. / Purpose: Traffic statistics, / Legal basis: Consent, Duration: 13 months / The data collected is pseudonymized and may include: IP address (truncated), pages visited, time spent on the site, type of device. This data constitutes personal data within the meaning of the GDPR. List of cookies used: _ga (Google) for statistics stored for 13 months, _gid (Google) for statistics stored for 24 hours, ga* (Google) for statistics stored for 13 months. When you first visit the site, a banner informs you about the use of cookies and allows you to: • accept all cookies • refuse unnecessary cookies • customize your choices. Audience measurement cookies are only placed after you have given your free, specific, informed, and unambiguous consent. The site uses Google Analytics, an audience analysis service provided by Google Ireland Ltd acting as a subcontractor. Consent to cookies is stored for a maximum of 6 months. Cookies are stored for a maximum of 13 months. You can withdraw, grant, or modify your consent at any time using the cookie management module, which can be accessed directly via the expandable side button. 6. Recipients of the data: The data collected is intended exclusively for: • the data controller • its technical subcontractors (hosting, audience measurement) The data is not sold or transferred to third parties. 7.Data transfers outside the European Union: Due to the location of the business in Mexico, certain data may be accessible from this country, which does not benefit from an adequacy decision by the European Commission. These transfers are governed in accordance with Article 46 of the GDPR by the implementation of Standard Contractual Clauses (SCC) and appropriate organizational measures, including in particular: • restricted access to authorized persons only, • encryption of data in transit • enhanced IT security measures. The use of Google Analytics may also result in data being transferred to the United States by Google LLC, governed by the Standard Contractual Clauses adopted by the European Commission. This transfer is governed by: the Standard Contractual Clauses adopted by the European Commission (Article 46 GDPR). 8. Data retention period: • Customer data: 5 years / • Prospect data: 3 years from the last contact / • Newsletter data: until consent is withdrawn / • Cookies: 13 months maximum / • Connection logs: 12 months 9. Data security: The site implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk, in particular by encrypting data in transit via the HTTPS protocol. 10. No automated decision-making: No automated decision-making or profiling with legal effects on users is carried out on the basis of the data collected. 11. Your rights: In accordance with applicable regulations, you have the following rights: • right of access • right of rectification • right to erasure • right to object • right to restriction of processing • right to portability • right to withdraw your consent at any time. You can exercise your rights by sending your request to: contact@gilles-smarthomeplaya.com. You also have the right to lodge a complaint with a supervisory authority, in particular the CNIL, without prejudice to any other administrative or judicial remedy. 12. Electronic termination: In accordance with the law of June 1, 2023, any newsletter subscription can be terminated simply and free of charge via the unsubscribe link in each email. 13. Contact: For any questions regarding this privacy policy, you can contact us by email: contact@gilles-smarthomeplaya.com